Privacy Policy

This Privacy Policy describes how we collect, use, store and protect user information generated during your visit, browsing, account registration and order consumption on our website, as well as user rights for personal information management. We attach great importance to user personal information protection, adhere to independent and safe user data operation standards, and protect all user private information in whole process without unauthorized disclosure, transfer and illegal use of user data.
Information We Collect. We only collect necessary user information required for normal website operation and order completion. The collected information includes account registration information submitted actively by users, order consignee information including name, receiving address and contact information, order payment verification information, user website browsing behavior data and product collection & order record data generated during shopping. We will not actively collect user sensitive private information including personal identity private data, biological feature information and irrelevant private life content without user active submission.
Use of Collected Information. All collected user information is only used for standardized website operation services. Firstly, we use receiving information to complete commodity warehouse shipment, logistics distribution and accurate door-to-door parcel delivery. Secondly, we use account and order information to complete order verification, order record sorting, after-sales return audit and refund settlement work. Thirdly, we use normal browsing data to optimize website page layout, product classification display and user shopping interface, improve overall website use fluency. Fourthly, we use valid user contact information to feed back order logistics progress, after-sales audit result and official service notice to users timely. We will not use user information for commercial promotion irrelevant to platform orders, private commercial marketing and non-platform service behaviors.
Information Storage and Protection. We adopt closed independent data storage system for all user shopping information and personal data, set internal data access authority management mechanism, limit internal staff access scope of user private information, and block external unauthorized data access risks. All user order data and personal information are stored in encrypted mode, and we conduct regular system maintenance for data storage equipment to avoid data loss, damage and leakage. We reserve user valid order information and account information within reasonable service cycle for after-sales order tracing and service guarantee, and clean up redundant invalid user data regularly following internal data management standards.
No Unauthorized Information Sharing. We will not sell, rent, transfer or disclose user personal information and order data to any external third-party merchants, commercial institutions and unrelated teams under any ordinary operation situation. We only share necessary receiving address and logistics contact information with designated cross-border logistics service providers which is essential to complete commodity transportation and parcel delivery, and the logistics team is bound by information confidentiality obligations synchronously. No user private information will be released to public display area of the website.
User Information Rights. Users have independent management right of personal submitted information on this website. You can modify, update and correct your receiving address, contact method and account basic information independently at any time. You can apply for inquiry of your own historical order data and bound shopping information through the official customer service entrance on Contact Us page. Users can put forward reasonable demands for information optimization and data clearance to our customer service team, and we will match user demands to complete information adjustment within standard processing cycle on the premise of complying with website operation rules and order record retention requirements.
Policy Update Notice. We have the right to optimize and adjust the content of this privacy policy according to platform daily operation and service iteration demands. After policy adjustment is completed, the updated content will be displayed on the website policy page synchronously, and the new policy content will take effect automatically after public display. Continued use of website browsing and shopping services represents your recognition of the latest privacy policy rules.